The Corporate Story Says You’re Failing. The Data Says You’re Half the Market.
Why 450 independent businesses chose connection over scale—and what that means for anyone building community at a human scale
We hear about big businesses, big platforms, and big brands everywhere. Scale is success. Growth is good. Small is a stepping stone.
But for me? Small businesses, local communities, human-scale projects—that’s what’s actually best for society and the economy.
If you’re reading this and violently disagree, I’m not here to argue. But I know enough people who believe this, and I hope it’s true, and the more we name it and find each other, the more true it becomes.
Here’s what I’m seeing in the coworking world—and I think it’s proof this belief is fundamental and growing.
The data shows 51% of London coworking spaces are run by Small or Micro businesses.
- Operators with annual turnover under £15 million.
- Most are single-location, owner-operated, generating under £1 million a year.
- Over half the industry.
- Real businesses run by real people who choose to stay small.
These aren’t failed attempts at scaling. They’re proof that small and connected works.
Today I’m walking you through what the data reveals, why human scale matters, and what it means for anyone building community—whether that’s a coworking space, a creative collective, a neighbourhood project, or a network of independent workers.
Let’s start with a number.
450 out of 1,300 London coworking spaces are run by Micro businesses.
I didn’t personally count all 1,300; it could be 1,334. These numbers come from a recent market analysis using UK Government business size definitions—estimates, not exact counts, but they reveal a clear pattern.
Here’s what that looks like:
- 450 locations (34%) are Micro businesses: single operators, under £1 million turnover
- Add Small operators and you get 51%—over half the market
- Three large multinationals control 36%
The report calls the market “deeply polarised.” Large at the top. A vast long tail of independents at the bottom. Hundreds of people who chose proximity and authenticity over scale.
This isn’t just coworking. It’s proof that the belief—small and local matters—is real.
I’m neurodivergent. So was Bob, whose story Nadine Drelaud wrote about recently here on LinkedIn.
Bob ran Tech Minds Ltd for 20 years, achieving £600k annual revenue, employing 4 staff, and working with multiple contractors. He built it because big organisations were impossible—noisy offices, politics, no adjustments. IR35 killed his business overnight. He ended up on Universal Credit and lost his home.
Bob’s story is about how systems crush people who can’t function at a corporate scale but thrive at a human scale. For neurodivergent business owners, micro businesses, and independent workers, small-scale isn’t a compromise. It’s the condition that makes everything work.
The corporate narrative treats this as a failure. The data says it’s half the market.
The Dunbar number isn’t a limitation—it’s the point.
I was talking to Ann Hawkins recently. She asked about the scale. I said: “I can comprehend 150 people. I can recognise them in the corridor. When we’re all together, I don’t implode.”
Dunbar’s Number is 150 people.
Then I mentioned a friend opening a 400-desk space. I couldn’t help it: “Why? Trying to maintain a community with 400 people is like running a school, not a community.”
When things get bigger, they become inhumane. The more you scale, the less human contact you have. You miss out on the moment when someone glances at your screen and saves you hours.
I sat next to Nils in a coworking space years ago. He is a WordPress expert. He’d look over, see me struggling, and say, “You press that button there.” Saved me hours. I’d never have paid £50 for a class. He wouldn’t have wanted to run one. But the micro-interaction happened because the scale allowed it.
Under 150, you create conditions where people find each other. Community isn’t a product requiring structure and brand partnerships. It’s what emerges when you stay small enough to see the whole.
This is accessibility in practice. When you design for a human scale, it works better for everyone.
Small and connected is always more human than big and scale.
The legendary Space4 community lunches in Finsbury Park, where you can meet the Founders & Coders crew. Everyone puts £10 in the pot.
They go to a local restaurant, buy food, and invite anyone to join them. Members often participate in activities with the local community. Fashion boutique owners from the area come in to learn about AI and tech; Williamz runs his Job Club there.
When you don’t scale, you root.
Islington Council’s report from five years ago states that every £1 spent with a local business circulates around the local economy four times.
Spend with WeWork or Sainsbury’s? It disappears.
The more people pay attention to local neighbourhoods, the more money circulates through independent businesses.
Right now, we need connections, not scale. Hurtling toward consumer pulls us further apart. Small and connected is always more human.
The market data confirms two parallel tracks. Large operators compete through scale, global networks, and standardised service. Revenue in hundreds of millions.
Micro and Small operators compete through “deep community curation, industry focus, highly personalised service that larger brands cannot replicate. Their proximity and authenticity are their core assets.”
You’re not failing to scale. You’re succeeding at something different.
Before you even get a building, get people together in a cafe.
Once a week, someone says, “I’m thinking about opening a coworking space. How do I start?”
Build your community before you need it.
- Find a pub, cafe, or community centre.
- Get people together once a week.
- Call it pop-up coworking. Four people come, then five, then eight, then fifteen.
- They form a community. You can’t tell them what type—they’ll organise themselves.
- Then you notice who’s missing.
Trevor’s group in Niagara did this. Formed a co-op, started a space. At Weave Coworking in Wigan, Lee and Anthony gathered people, made a list, and offered founder memberships.
They sold one-third of the 70 seats before opening. Founder members were more invested than people who needed to see the building first.
This is how you build civic infrastructure. See the gap. Build the bridge.
Same principle, different format: host a screening of ACTionism: The Art of Finding Your People to Take Collective Action.
The twenty-five-minute film gets people sitting together, talking honestly, and leaving with next steps.
It’s not telling people what they should do—it’s people seeing what they can do with each other.
Another way to gather before you have formal infrastructure. Find out who’s interested, see what emerges. Request one on the ACTionsim website here.
Stay tuned: In the next few weeks, Urban MBA will be adding it to their event list.
Stop waiting for permission. The gap closes when you start. JFDI.
The corporate narrative portrays small-scale efforts as failures, but it’s actually gaslighting the majority.
Fifty-one per cent of London coworking spaces are Small or Micro businesses. Over half. The market analysis admits: “These smaller enterprises typically operate with thinner margins, fewer cash reserves, and are more susceptible to fluctuations.”
Translation: you’re vulnerable. Scale up or get out.
But the same report: “Their proximity and authenticity are their core assets.”
Which is it? Liabilities or assets?
Here’s the truth: when policy crushes independent workers—IR35 crushed Bob and thousands of micro business owners—it crushes everyone building at a human scale. Small business owners, freelancers, neurodivergent workers who can’t function in big organisations, creators building communities.
The corporate narrative that dismisses small-scale initiatives dismisses all of us.
We’re not building products that scale. We’re building civic infrastructure that roots.
When we design for accessibility and inclusion, it works better for everybody.
Accessibility principle: When you make things accessible and inclusive, they work better for everyone. Not special treatment. Collectively shaping a world where everybody can take part.
We believe we can contribute to the consumer narrative. We can’t. Consumer is about scale, extraction, and brand partnerships. It prices out freelancers, burns out community builders, and treats locals as quaint.
Human-scale community building creates:
Economic access. Local multiplier. Money circulating through independent businesses instead of disappearing to headquarters.
Civic infrastructure. Places where people find each other, build together, and anchor neighbourhoods.
Real belonging. Community is the point, not a business product.
Conditions that allow individuals who struggle to function at a corporate scale to thrive. The scale itself is the accommodation.
In the London Coworking Assembly, we run Unreasonable Connection - “the world's smallest coworking event” online every month for coworking community builders.
No sponsors, agenda, pitches. Groups of four, 60 minutes.
We frequently hear the same thing in feedback: “Best thing I’ve done all month. All we’re doing is talking to each other.”
That’s what happens when you design for connection instead of scale.
Next February, we’re hosting an all-day in-person event in London for 150 people—Dunbar’s number—the same week as the Workspace Design Show in Islington.
If you’re building community—a coworking space, a creative network, a neighbourhood project, a gathering of independent workers—you’re not trying to disrupt industries on a global scale. You’re trying to keep the lights on, pay people fairly, and create something that matters locally.
This isn’t practice. You’re building civic infrastructure. Creating economic access. Making spaces where people can afford to belong.
You don’t have to want the corporate model. You don’t have to feel like you’ve failed.
The counter-narrative exists. It’s in 450 Micro operators across London. Space4 lunches. Pop-up coworking events. People solving WordPress problems without charging £50. Every community that chose connection over scale.
Bernie’s Picks
These are all events this week that plug into the vibe of this newsletter, and they are run by guests from our !
1️⃣ How To Save Democracy: Facing Climate Reality - Monday 13 October, Online
Come and explore this possible future with Jon Alexander, author of Citizens: Why the Key to Fixing Everything is All of Us.
He’ll be at The Conduit in conversation with Caroline Lucas, former MP and Leader of the Green Party of England and Wales, and Ellie Meredith, the young star of ACTionism.
2️⃣ For Coworking Community Builders - Unreasonable Connection, Wednesday 15 October, Online
‘The World’s Smallest Coworking Event’ - If you want to experience this kind of community building firsthand, join us at Unreasonable Connection—our monthly free online event where coworking community builders connect, share, and support each other.
🇬🇧 (Stay tuned for our in-person event next February in London)
3️⃣ Blue Garage – Demo Day, Thursday 16 October, Lewisham
After 12 weeks of creating, experimenting, and building in the Materialise programme, ambitious founders are ready to showcase their innovative projects, ranging from cutting-edge textiles and materials to circular design solutions. Meet the makers, test their ideas, and get inspired.
4️⃣ Black History Month – Digital Diaspora: Past, Present & Future, Wednesday 22 October, Old Street
In an era where AI is reshaping creativity, diverse voices must lead these conversations.
This Urban MBA workshop creates space for the African Diaspora community to explore, create, and claim agency in digital futures while honouring the rich heritage that shapes our present.
🁶 Your Monday Domino
Don’t close this email with good intentions. Pick the smallest possible action connected to your bigger vision.
Something that takes less than an hour, feels energising, and builds on what’s already strong.
Not “launch a newsletter.” Send one email to three people asking what they’d want to read about.
Not “build community.” Introduce two people who should know each other.
Not “improve our space.” Research one accessibility improvement you could make.
The principle: start with what’s strong, not what’s wrong. Don’t solve everything. Create the first bit of momentum that makes Monday morning feel possible.
Thank you for your time and attention today.
Bernie 💚🍉
p.s. Don’t miss How to Talk to Councils So They Actually Fund Your Projects with Jeannine van der Linden on the 2nd best coworking podcast in the world - here. 🎙️